ScritchPets Multi Level Cat Hideout
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Multi level design satisfies natural climbing instincts
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Enclosed hideaways create private cosy resting spaces
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Scratch friendly panels redirect claws from furniture
Description
The ScritchPets Multi Level Cat Hideout gives your cat a layered space to climb, rest and play in one compact structure. Cats who enjoy vertical space or like to tuck themselves away will find plenty to explore, from open platforms to enclosed hideaway sections.
Cut out openings create easy access between levels while supporting your cat's natural curiosity, and the scratch friendly panels give them a dedicated texture to dig their claws into. Made from durable felt in neutral tones, it blends easily into most living spaces while giving your cat a spot that feels like their own.
Place the hideout somewhere stable and check the panels periodically for wear if your cat is a keen scratcher. Give your cat time to explore it at their own pace, especially if they are cautious around new furniture at first.
Returns and Refunds
Once your order has shipped, you'll receive a Shipment Confirmation email with your tracking number. You can use it to follow your delivery in real time through.
You can contact us anytime at info@scritchpets.com, we're always here for you!
Delivery and Shipping
Once your order has shipped, you'll receive a Shipment Confirmation email with your tracking number. You can use it to follow your delivery in real time through.
Questions? Reach us anytime at info@scritchpets.com, happy to help!
ScritchPets Multi Level Cat Hideout
More Adventure, Less Floor Space
Give your cat somewhere to climb and explore without filling the room with separate pieces of furniture. Multiple levels, platforms and cut out openings create an engaging vertical environment that satisfies their natural curiosity in one compact structure.
A Hideaway When They Want One
Not every moment is playtime. Enclosed sections give your cat somewhere private to tuck themselves away and relax, while open platforms let them perch higher whenever they would rather watch everything happening around them.
ScritchPets Guarantee
Made for pets. Designed for the homes they live in
Frequently Asked Questions
What can my cat do with the Multi Level Cat Hideout?
The hideout combines open platforms, enclosed sections and cut out openings, giving your cat different spaces to climb, explore, play and rest. Scratch friendly panels also provide a dedicated surface where they can satisfy their natural scratching instincts.
What if my cat is nervous about using it?
Give cautious cats time to investigate the hideout at their own pace rather than placing them inside. Position it somewhere familiar and stable, then allow them to explore the openings, platforms and enclosed sections naturally as their confidence grows.
How should I care for the hideout?
Place the hideout on a stable surface and periodically inspect the felt panels for signs of wear, particularly if your cat scratches frequently. Regular checks help ensure the structure remains suitable for climbing, hiding and everyday play as it is used.
Do you offer free shipping?
Yes — every single order within the United Kingdom ships completely free. No minimum spend, no codes needed.
Will I receive tracking information?
Yes — once your order has shipped, you'll get an email with your tracking number, and you can check the status anytime through our Track Your Order Page.
What's your return policy?
We keep it simple. You've got 30 days from delivery to return any item, and the process is completely hassle-free. Full details are on our Return Policy page.
What happens if my product arrives faulty or damaged?
We're sorry if that happens, and we'll make it right. Just get in touch within 30 days of receiving your order and we'll send a replacement at no cost to you.
Can I cancel my order after placing it?
Yes, you've got a 24-hour window after placing your order to cancel. Just contact our support team as soon as possible and we'll sort it out.
How long does a refund take?
Once we've received your return and checked it over, your refund will be processed and back in your account within 7 business days, depending on your bank or payment provider.
How can I contact customer support?
You can reach our support team anytime via email at info@scritchpets.com or through our Contact Us, We’ll get back to you as quickly as possible.

