ScritchPets Ice Silk Pet Cooling Mat
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Easy clean features for busy pet homes
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Practical support for dogs, cats and owners
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Designed for everyday comfort, care and convenience
Description
Give your pet a cool place to settle when the temperature climbs with a breathable ice silk cooling mat. The smooth, naturally cool surface helps your cat or dog shed heat as they rest, with no water, freezing or electricity needed. Simply lay it down where they like to relax and let them choose to cool off whenever they want.
The lightweight mat rolls up easily, so it travels well to the garden, the car or a friend's home. The durable surface wipes clean in moments and lies flat on floors, beds, crates and sofas. It offers a comfortable spot that feels pleasant to lie on without being cold or damp.
Choose from small, medium and large to suit your pet, so measure your cat or dog at rest before selecting a size. Let your pet get used to the mat in their own time, and supervise heavy chewers to make sure they relax on it rather than nibble it. Keep fresh water nearby during warm spells.
Returns and Refunds
Once your order has shipped, you'll receive a Shipment Confirmation email with your tracking number. You can use it to follow your delivery in real time through.
You can contact us anytime at info@scritchpets.com, we're always here for you!
Delivery and Shipping
Once your order has shipped, you'll receive a Shipment Confirmation email with your tracking number. You can use it to follow your delivery in real time through.
Questions? Reach us anytime at info@scritchpets.com, happy to help!
ScritchPets Ice Silk Pet Cooling Mat
Built for Pets, Designed for You
Every ScritchPets product is chosen to make life easier for you and more comfortable for them. From grooming to feeding to rest, we only stock what we would use with our own pets. Quality materials, thoughtful design, and products that actually do what they promise.
ScritchPets Guarantee
Made for pets. Designed for the homes they live in
Frequently Asked Questions
Are ScritchPets products suitable for everyday use?
Yes. Our products are selected to support daily pet routines, from comfort and grooming to travel, play and home protection. They are made to help pet owners care for their dogs and cats more easily every day.
Are the products easy to clean?
Yes. Many ScritchPets products include washable, wipe clean or removable parts to make regular cleaning easier. This helps keep your pet’s favourite beds, toys, covers and accessories fresher for longer.
Do you sell products for both dogs and cats?
Yes. ScritchPets offers a wide range of products for dogs, cats and multi pet homes. You can find options for sleeping, scratching, grooming, feeding, travel, training and everyday pet comfort.
Do you offer free shipping?
Yes — every single order within the United Kingdom ships completely free. No minimum spend, no codes needed.
Will I receive tracking information?
Yes — once your order has shipped, you'll get an email with your tracking number, and you can check the status anytime through our Track Your Order Page.
What's your return policy?
We keep it simple. You've got 30 days from delivery to return any item, and the process is completely hassle-free. Full details are on our Return Policy page.
What happens if my product arrives faulty or damaged?
We're sorry if that happens, and we'll make it right. Just get in touch within 30 days of receiving your order and we'll send a replacement at no cost to you.
Can I cancel my order after placing it?
Yes, you've got a 24-hour window after placing your order to cancel. Just contact our support team as soon as possible and we'll sort it out.
How long does a refund take?
Once we've received your return and checked it over, your refund will be processed and back in your account within 7 business days, depending on your bank or payment provider.
How can I contact customer support?
You can reach our support team anytime via email at info@scritchpets.com or through our Contact Us, We’ll get back to you as quickly as possible.

